Whether you’re an existing customer or someone who’s looking to give Fathom Analytics a try, we’re happy to help. For quick answers to common questions, scroll down to the FAQ below.
  • Have a support issue? Check out our documentation first, we’ve put a lot of effort into explaining how each feature works in our software.
  • Curious about Fathom Analytics? Give our features page a read or click around in our full demo (it has all the dashboard features enabled that our software includes). If you don’t see a feature in our documentation, it’s because our software doesn’t have that feature.
  • Want to know how our software works? Here’s a video walk-through of our dashboard, from start to finish. It includes all the powerful tools and options every customer has access to with Fathom.
Note: we don’t offer demo calls or sales calls.
Still can’t find what you’re looking for? Not a problem, contact us via email and we will be in touch shortly. We do not offer live demos or phone calls at this time.
Please note we aren’t interested in offers from VC companies or investors, we’re happily bootstrapped and sustainable. Seriously, no need to email us about funding offers. Our customers are our investors, and that’s the way we like it.