Fathom Analytics Fathom Analytics

Fathom documentation & customer support

Although we know that Fathom is ridiculously simple to set-up and use, we wanted to offer a little bit of documentation to get things rolling, should you need it.

If there’s anything at all missing below or you need assistance, just let us know.

Knowledge-base docs

Enabling two-factor authentication

How to set 2FA up on your Fathom Account

Tracking your Transistor podcast website and embeddable player with Fathom Analytics

Fathom Analytics is now fully integrated with our friends at Transistor, a podcast publishing platform

Using the Fathom Analytics for WordPress plugin

How to set 2FA up on your Fathom Account

Installing our tracking code

To install our tracking code, go to Settings > Sites > and click on the Site ID for the site you want to get the tracking code for.

Affiliates, how to promote Fathom Analytics

If you’re a customer of Fathom Analytics, then congrats, you can also be an affiliate and share Fathom Analytics with your customers, friends, mailing list, followers, frenemies, etc.

Fathom Analytics affiliate/referral program

For every paying customer you refer with your unique code, you’ll get a 25% lifetime commission, and they’ll get a $10 off of their first invoice.

Our terms defined

All software has its own language for describing what it does. Here is ours:

Setting goals

A goal is anything you want to track that isn’t just a normal page view, like a button click on a form.

What’s with all these weird cats?

Neither Jack nor Paul are cat people or even have cats as pets. We’re just a different kind of company, so instead of boring clip art or stock photography we decided to use well-dressed cats for imagery instead.

Dashboard sharing options

Fathom Analytics gives you three options for sharing your dashboard or keeping it fully private.

Ignoring stats from your localhost

If you work on locally, you can ignore page views and uniques in Fathom by using this code.