Fathom Analytics Fathom Analytics

Fathom documentation & customer support

Although we know that Fathom is ridiculously simple to set-up and use, we wanted to offer a little bit of documentation to get things rolling, should you need it.

If there’s anything at all missing below or you need assistance, just let us know.

Knowledge-base docs

How to use Fathom’s dashboard

A walk-through and explainer of all the features and wording you see on the screen

Installing our tracking/embed code snippet

Fathom Analytics works great for business and website owners who aren’t technical. All you need a single line of code in your header.

Advanced options for our tracking/embed code

To learn about all the options we offer (from DNT to SPA), read our advanced documentation here.

How to create a custom domain to bypass ad-blockers

To bypass ad-blocking extensions, you need to create a custom domain entry in your settings.

How to setup simple website uptime and SSL certificate monitoring

To receive an alert when your website is offline or your SSL certificate isn’t functioning, you can set up simple uptime monitoring in your Fathom account.

How to export my website analytics data

Your website analytics are yours, so you can download your data whenever you’d like.

How to stop my website analytics from tracking me

There are instances where you want to block your own visits (so you loading pages on your site does not skew your stats).

Send email reports to your clients, colleagues or whomever

Additional email reports functionality

Affiliates, how to promote Fathom Analytics

If you’re a customer of Fathom Analytics, then congrats, you can also be an affiliate and share Fathom Analytics with your customers, friends, mailing list, followers, frenemies, etc.

Dashboard sharing options

Fathom Analytics gives you three options for sharing your dashboard or keeping it fully private.

Tracking your Transistor podcast website and embeddable player with Fathom Analytics

Fathom Analytics is now fully integrated with our friends at Transistor, a podcast publishing platform

Setting goals

A goal is anything you want to track that isn’t just a normal page view, like a button click on a form.

Using the Fathom Analytics for WordPress plugin

How to add Fathom Analytics to your WordPress website

Enabling two-factor authentication

How to set 2FA up on your Fathom Account

Fathom Analytics affiliate/referral program

For every paying customer you refer with your unique code, you’ll get a 25% lifetime commission, and they’ll get a $10 off of their first invoice.

Our terms defined

All software has its own language for describing what it does. Here is ours:

The canonical link is king

Fathom Analytics reads from a canonical link if it's available, but sometimes this can lead to problems

What’s with all these weird cats?

Neither Jack nor Paul are cat people or even have cats as pets. We’re just a different kind of company, so instead of boring clip art or stock photography we decided to use well-dressed cats for imagery instead.

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