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How do free trials work?

Every account comes with a 7 day free trial, and requires a credit card.

There no charges until the start of the 8th day, and you can cancel any trial by going to Settings, then Billing, then Delete account. We remind you with a few emails too, so you aren’t caught off-guard with a bill.

From the registration page, you also need to pick the most accurate plan for your site or sites. Every Fathom plan comes with the ability to add our embed code on unlimited sites. So you could have a single site with 90,000 page views or 90,000 sites with 1 page view each per month, and they’d still fall under our base, 100k plan.

We do not offer custom legal contracts, nor are we able to sign custom contracts with specific customers.

We are a small team, whose focus is on feature development and support, so we don’t have a huge sales team or legal department. Our existing sign-up process is simple (a few steps) and includes agreeing to our terms.

If you still have questions or require help with anything, please reach out to us and we'll happily get things sorted out for you.