Charges on your credit card statement

You’ve probably reached this page because you saw this URL on your credit card statement. While our terms state that we don’t offer refunds, we realize that some edge cases can occur where you shouldn’t have been billed or are eligible for a refund (e.g. fraud).

If you aren’t sure what this charge is for, we’re a privacy-focused analytics company called Fathom Analytics, and you may have signed up for a 30-day free trial.

If you believe someone used your credit card or email address illegally to sign up for our service, please contact us, and we can process a refund for your charges ASAP.

Should you have any questions or problems at all, please email us at support@usefathom.com and let us know what's going on. We’re a tiny company that offers fantastic and empathetic support and we’re here to help.

Cheers,
Team Fathom